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ETrade Accused of Secretly Recording Phone CallsA lawsuit filed in Los Angeles County Superior Court alleges ETrade Financial Corporation secretly monitored and recorded phone calls from customers calling ETrade's California offices. According the the lawsuit, the online stock brokerage company violated customers' privacy rights by not disclosing that their calls were recorded. California law prohibits businesses from recording telephone conversations without the caller's knowledge.Many states have similar protections. In July 2006, in a case brought against Citigroup Inc.'s Salomon Smith Barney, the California Supreme Court ruled that it was illegal for callers from outside California to secretly record telephone calls, even if it wasn't illegal in the state where the call originated. Learn more about Privacy and Identity Theft Register your CaseIf you have a similar problem and would like to be contacted by a lawyer at no obligation, please click the link below to submit your complaint.
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